I can only help you accomplish your goals by understanding your personal and professional goals. I work best when I know that you open and honest about your challenges, your goals and your challenges. Because you are my stakeholder, I want to be as sensitive to them. While I may not always agree with your decisions, I will do everything I can to support you. Before we kick-off our initiative, try to prepare answers to the following questions:
- What are the challenges you are facing on a regularly basis?
- What do you professionally want to accomplish?
- What are your immediate customers (e.g. your boss) expecting you to accomplish? How is that being measured?
I respect corporate privacy and intellectual property. I will not share information about my other clients unless I have written permission to do so before hand. I will extend the same professional courtesy to you. Furthermore, I will let you know far in advanced if I have questions or concerns about our work. In some rare situations, I may ask for documentation for certain matters. I don't share this to concern you: rather, I want us to be prepared for occasional delays if or when we need to comply with laws. Before we kick-off our initiative, try to prepare answers to the following questions:
- What, if any, legal protocols should be considered before working with your group?
- Are there any compliance protocols (e.g. company guidelines) I need to be aware of before starting our engagement?
I firmly believe in the golden rule. I strive to treat people the way I would want to be treated. I try to communicate honestly, diplomatically, and directly. I believe in kindness, compassion, hard work, forgiveness and balance. While these traits may not seem connected to the world of professional creativity, I believe they are critical to the success of any innovation initiative. Before we kick-off our initiative, try to prepare answers to the following questions:
- What values are important for you to feel comfortable working with me?
- What, if at all, do you see as an incompatible value? How might we constructively overcome that?