Japanese Service Design Network Conference in Yokohama
The 24 Commitments:
Strategic decisions that keep companies innovative and employees inspired
25 Minute Talk
What are the differences between innovative and non-innovative organizations? Why do some some organizations succeed at releasing successful new products and services while others struggle to stay competitive? In this talk, Alisan breaks down how the most innovative companies make strategic decisions in HR, creative team management, and operations in order to stay successful.
Questions to be answered include:
- What do the 50 most innovative companies in the world have in common?
- What decisions within a company can help a service design practice succeed or struggle?
- What are some practical examples of specific strategies used by companies that excel in service design?