Why do some companies seem to succeed at designing exceptional product and service experiences while others seem to struggle? After observing and interviewing some of the world’s most innovative companies, I’ve learned that some of the most successful companies are those which commit to long-term goals and short-term solutions rather than reacting to problems. These commitments, as I call them, can occur anywhere within the organization.
What will you learn?
A summary of the strategic decisions that keep companies innovative and employees inspired
A method of prioritizing which “commitments” can provide the most impact in your organization
Who should attend?
Executives interested in introducing design thinking into its culture
- HR managers involved in shaping the training and development of employees