UX Researcher, Service Designer, & Facilitator

Alisan specializes in user research and innovation planning. Although he has executed studies for clients in consumer electronics, finance, IOT, and retail strategy, his professional focus is in healthcare user experience research and design facilitation.


Alisan has planned and executed user experience and service design programs for medium-to-large size businesses since 2009. Before moving to Copenhagen, he worked with award-winning design studios such as Frog, InReality, and Propelland.


Alisan has spoken at conferences and universities in 8 countries. He presents on service design, user research, design management, and compassion.