Testimonials from Clients and Colleagues

Breath New Life Into Our Standard Workshop Structure
— Annie Hsu, Former Director of Strategy at Frog

" He never stopped thinking about the problem at hand. . . constantly coming up with new ideas or ways to think about consumers or solutions. . . I was impressed by his ability to breath new life into our standard workshop structure . . . unique and extremely useful. I love that he's able to take something that's boiler plate, think about it critically, redesign it, and produce it for delivery in 24 hours " Annie Hsu, Former Strategy Director (San Francisco) at Frog 

Uncanny Ability. . . Exceptional Clarity
— James Maccubbin, Former Senior Director of User Experience at GE Healthcare

" [He has] an uncanny ability to take a cross-functional set of individuals (many times with competing priorities and interests) and turn them into a single team aligned on a shared goal . . . The ability to plan and execute top-notch user research, then synthesize it into actionable insights with exceptional clarity. . . he has an ability to plan and lead workshops and learning sessions that lead to meaningful outcomes ." James Maccubbin, Senior Director of User Experience at GE Healthcare

 
An Inspiring Leader
— Betsy Gardner, Former Director of Innovation at Simmons

" a fascinating intellectual, a remarkable teacher, and an exceptional strategist. Most notably, in my opinion, he is an inspiring leader. " Betsy Gardner, Former Director of Innovation at Simmons

Attention To Explicit Detail
— Arianna Jackson, Creative Manager, Credit Services at The Home Depot

"[His] ability to provide overall direction teamed with his attention to explicit detail make him an integral part of any team." Arianna Jackson, Creative Manager, Credit Services at The Home Depot

 
Thoughtful, effective, and efficient
— Michael Moore, Senior Director, Ralph Lauren

"thoughtful, effective, and efficient! He would be a prize for any business leader to had and shape a team around." Michael Moore, Senior Director, Ralph Lauren

clear, confident and engaging
— Alie Rose, Co-founder and Head of Education at the Copenhagen Institute of Interaction Design

". . . [he] enlightened the Interaction Design Programme students and our local network with bright and relevant insights from both a theoretical and practical point of view. . . .a clear, confident and engaging speaker." Alie Rose, Co-founder and Head of Education at the Copenhagen Institute of Interaction Design

 
a true collaborator
— Amir Bahadori, Westfield

"a strong work ethic and an infectious passion for driving research that reveals valuable insights for any creative solution. He's also a true collaborator and one of the nicest people I've ever had the pleasure to work with." Amir Bahadori, Westfield

the best teacher I have had
— Hayley Efrid, Art Director, BBDO

". . . probably the best teacher I have had. . . .  He basically is like a superman in the user experience world. I would be honored to ever be able to work with him oneday; he is definitely a great role model." Hayley Efrid, Art Director, BBDO

 
pushes others to be at their creative best
— Randy Chiang, Design Manager at Speck Products

". . . a catalyst for innovation. He brings a deep and insightful viewpoint to the table, challenges conventions, and pushes others to be at their creative best." Randy Chiang, Design Manager at Speck Products